Have the Hard Conversation: Navigating the Interactions You’d Rather Avoid

Learning Objectives:  

• Learn a strategic-communication framework for initiating and navigating hard conversations in the workplace
  
• Identify common barriers to honest communication and explore tactics to move into productive dialogue
• Develop confidence in handling sensitive topics (such as feedback, boundaries, discrimination, terminations) by using techniques from negotiation, journalism, chaplaincy, and interpersonal communication. 
  
  

Speaker’s Bio: 

From newsrooms to boardrooms, Heather has held titles in some of the most fast-paced, high-pressure industries: television news anchor, corporate negotiator, and business strategist. She’s spent her career developing techniques to communicate strategically, earn trust quickly, and lead conversations that drive results. Now, she teaches others to do the same.

Heather draws from her extensive experience in journalism and leadership to deliver practical training on soft skills that shape workplace culture and develop individual success. Her sessions leave every audience feeling inspired and equipped to own their unique competitive edge.
 

ZOOM INFO WILL BE PROVIDED VIA EMAIL AFTER REGISTRATION