our Leadership

Luisa Niakan is the President and Director of Talent Acquisition at Touchstone Professionals. As a strategic full-cycle Corporate Recruiting Manager, she specializes in work culture driven matchmaking. With a special focus serving the healthcare industry and legal field, she brings a unique approach to direct-hire recruiting that is customized to each organization ’s budget and is grounded by her commitment to adding value and success to every team by matching the right candidate with the work culture. Her unique emotional intelligence and adaptability approach has given her a relationship-first reputation, where she expertly matches candidates and employers based on a synergy of core values.

Prior to starting her own recruitment firm, the depth of her professional background spans many years and includes being part of the Human Resources team at WSAudiology-HearUSA as a Recruitment Specialist. There, she obtained her PHR and partnered with the VP of HR as well as other hiring leaders to implement new strategies and processes that improved the overall corporate work culture mindset, reduced talent acquisition costs, and streamlined and expedited the corporate hiring process and recruiting strategy.

She has remained an active member of SHRM since 2012 and served on the leadership team as Palm Beach County SHRM Facilities Chair. Later, she continued to support the organization as Conference Co-Chair in January of 2020. Currently, she works directly with the Conference Chair to help successfully launch all aspects of the Palm Beach County SHRM Annual Conference.

Luisa believes strongly that while we spend the majority of our time with our work families, having the best possible fit for the role not only supports and enhances the workplace culture, it also creates a sustainable connection and synergy that improves overall productivity and contributes to greater satisfaction across the board. It ’s why she always puts the relationship first!

Email: Marketing@pbcshrm.org

John Muller leads all Sales/Market Development, Talent Acquisition/Management/Strategy and People Operations for Gehring Group and Bentek. John is also a certified True Colors facilitator and provides learning sessions to Gehring Group clients.

John has a strong background both in Talent Acquisition and Retention as well as in performing the developmental work needed to improve HR programs and personnel policies. Since joining Gehring Group and Bentek, John led many new initiatives that helped transform the Companies' talent, reduce turnover, increase diversity, and improve morale, wellness, and engagement. He plays a key role in Gehring Group and Bentek's award-winning culture, recently recognized by Florida Trend's Best Companies to Work For, placing 5th among mid-size companies.

John served as an executive recruiter as well as leading recruiting and HR teams for Federal and local government agencies. In 2009, John was hired into an office established by the President within the U.S. Department of State charged with hiring professionals in diplomatic services, IT, Education, finance and other key civilian advisory roles to work in Afghanistan and Iraq. He was highly successful in accomplishing the goals set for this difficult task and then identified as a strong HR leader to support the US Embassy Baghdad's mission in Iraq. John volunteered to serve in Iraq for the period of one year introducing important and valued improvements to the office of Human Resources at US Embassy Baghdad.

John earned a Bachelor's in Business Administration majoring in Business Management and Organizational Development from the University of Miami and a MBA from Florida Atlantic University. He holds his SPHR and SHRM-SCP as well as becoming a certified Predictive Index Analyst. John is also an active member of SHRM, and its local Chapter (PBC SHRM) as Program/Certifications Director, as well as serving as Chair of the Council of Insurance Agents and Brokers (CIAB) HR working group. And he recently joined Nonprofits First's Board of Directors.
Email: shrmliasion@pbcshrm.org

Tammy Lane is an Area Vice President and Health and Welfare Consultant for Gallagher in the West Palm Beach office. Tammy’s career as a Consultant spans over 20 years of global benefits and risk management experience. Her role at Gallagher includes strategic business growth and account retention. Tammy consults with clients to reduce operational spend that impacts company performance and success

Her duties include forecasting, mitigating and budgeting for plan costs, forensic claims review and creative plan design. Tammy also consults on population health and human capital challenges. Her consultative focus is Hospitality, Restaurant and Entertainment Industries along with Healthcare, Not for Profit and Social Service organizations among others

She joined Gallagher from USI Insurance were she held the position of Vice President in their Health and Welfare Division. Her responsibilities included relationship management, strategic benefits guidance and meeting organizational goals.

Prior to her work at USI, Tammy worked for TD Insurance, a division of TD Bank. Her career at TD Insurance spanned over 14 years on the east coast in New England, with her most recent position as the southeast region’s Vice President of Health and Welfare.

Tammy serves as the President for Palm Beach County SHRM and SHRM-SCP Certified through the Society of Human Resources Management. Tammy speaks for local SHRM Chapters on HR and Benefits related topics assists with monthly and annual programs for the Chapter. 
Tammy holds the professional designation of Group Benefits Associate (GBA) with the International Foundation of Employee Benefit Professionals. Tammy has also served as Women in Leadership Chairwoman, Diversity Council of South Florida for TD Bank.
Email: president@pbcshrm.org