PBC SHRM Webinar
July 16 ⏰ 12:00 PM (Check‑in begins at 11:45 AM)
Creating a culture where people feel safe to speak up, share ideas, and take risks is essential for high‑performing teams — especially in local government. This session breaks down what psychological safety looks like in practice and why it matters for learning, innovation, and employee well‑being.
Participants will explore a four‑stage framework (Inclusion → Learner → Contributor → Challenger), the connection between psychological safety, emotional intelligence, and mental health, and practical steps leaders and teams can apply immediately to strengthen openness, speaking‑up behavior, and cross‑functional collaboration.
Learning Objectives
This training is ideal for supervisors, managers, and anyone who wants to strengthen team culture. You’ll learn:
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What psychological safety is and why it matters
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The four developmental stages teams move through
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How leaders and teams can create environments that encourage speaking up
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Practical strategies you can apply immediately
Speaker: Marcela Carneiro Millett
Marcela Carneiro Millett has worked for Palm Beach County for over 15 years, gaining experience across Community Services, Court Administration, Risk Management, the Office of Financial Management and Budget, and now the Department of Ombudsman and Strategic Planning.
She is a Licensed Mental Health Counselor, Lean Six Sigma Yellow Belt, and Certified Career Coach, committed to continuous process improvement, data‑driven decision‑making, and staff development.
As the Manager for the County’s Strategic Planning and Performance Management efforts, Marcela guides more than 35 departments in developing strategic plans and identifying key performance indicators aligned with the County’s Vision, Mission, and Strategic Priorities.
When it comes to psychological safety, Marcela believes it is the foundation for any team to succeed and achieve its goals.
**NEED TO BE MANUALLY REGISTERED AND INVOICED?
SEND US AN EMAIL AT PROGRAMS@PBCSHRM.ORG**
